vectorfy

WORK

Delivered work.

Client deliveries, an internal product and a tool in development. Product views use example data; clients are anonymised.

Illustrated Conversation Insights interface showing a call summary, quality highlights and the transcript evidence behind them. Example data.

01 / ENTERPRISE DELIVERY · CLIENT ANONYMISED

Conversation Insights

Call review for quality, compliance and customer safety. Reviewers read a summary, check the transcript and audio behind each finding, and record their decision.

  • Fine-tuned transcription and speaker identification
  • Review interface inside Dynamics 365
  • GPU scheduling on Kubernetes
  • GitOps deployment
How it was built Product walkthrough
Illustrated product view. Business FinOps work record with linked timesheet, invoice and delivery records, and an assistant draft awaiting review. Example data.

03 / INTERNAL PRODUCT

Business FinOps

Time, invoicing, bank reconciliation and superannuation records in one application. An assistant prepares drafts that a person reviews before anything is sent.

  • Xero, MYOB and QuickBooks
  • Payroll and superannuation records
  • Bank feeds, documents and email
See the workflow
Autoflow: capture the process, map the steps and review an automation plan.

04 / TOOLING IN DEVELOPMENT

Autoflow

Records how staff actually work across browser portals: the clicks, the fields, the copy and paste, and the API calls behind them. Autoflow turns that evidence into an automation plan an engineer reviews before anything runs.

  • Authorised, selected-tab capture
  • Field mapping and data lineage
  • Reviewed plan: API, browser or hybrid
How capture works

THE CALL REVIEW SYSTEM

How the call review system fits together.

Recordings become transcripts with identified speakers. Summaries, quality checks and compliance flags are prepared for review, and reviewers work inside the existing CRM.

  1. 01

    Call recordings

  2. 02

    Speech processing

  3. 03

    Evidence & review

  4. 04

    Dynamics 365

Read the engineering case study Product walkthrough

Product views use example data. Internal tools and products in development are labelled.